Hajar Al Dar is committed to the highest levels of protection for your personal data, and by accepting the privacy policy for Hajar Al Dar customers, you allow us to collect, use, and disclose your personal information only in accordance with this privacy policy and to a very limited extent.
How Hajar Al Dar obtains customers’ personal information:
When you open a new account on the Hajar Al Dar store, we request a set of your personal data. This data must be completed correctly to complete the registration process on the store and to ensure that there is no false or misleading information.
Personal information we collect:
* Your name, address, email address, mobile number, and other basic information.
* Shipping information, such as the address where you reside, your full name, your national ID number, and other data necessary for the shipping process.
Security procedures:
Upon completion of the registration process, you can start purchasing from the Hajar Al Dar store, which is strictly protected against fraud and abuse through the following procedures:
* Registering and storing your IP address and the number of times you access the store.
* Collecting usage and access data that allows us to prevent the opening of multiple accounts or fraudulent behavior, or to protect our systems against unauthorized attacks.
* We may share this data with specialized and trustworthy fraud management services that help us analyze this data.
* We use cookies, which are small text files stored on the customer’s computer for record-keeping purposes. The information collected and stored through cookies may be against the personal data we keep on our systems.
We obtain this personal and confidential information through the following sources:
* Information you provide us on the store through written forms and models, and other forms of data entry.
* Information entered on the store by storing your personal information without completing or submitting a form.
* Information from third parties that is entered indirectly to verify the user’s identity and prevent any fraud or scams.
* Information from third parties that you certify and agree to provide us.
* Information about sales and purchase transactions and account history.
Internal use of personal information:
We collect, store, and process your personal information on our servers and maintain physical, electronic, and procedural safeguards to protect our services 24 hours a day.
We use your personal information to activate your account on the Hajar Al Dar store, execute your transactions, and provide all services on Hajar Al Dar.
We also share some information as is the case with banks or credit/debit card processing services and identity verification services as part of our normal business operations, but we only disclose the last 6 digits of your credit or debit card for the purpose of verifying the customer’s data (all financial data is stored using fully secure encryption).
The purpose of sharing this data is to identify and verify customers, and to reduce fraud, other criminal activities, and financial risks to our store. If there is suspicion about the user’s identity or if they are exposed to fraud, the service provider has the right to re-inquire about any personal data. By using our services, you agree to the sharing of your personal data for these purposes.
Control over personal information:
If there is a change in personal information (such as name, address, or phone number), you must update this information through the “Profile” section in your Hajar Al Dar store account, or by contacting customer service. The Hajar Al Dar store is not responsible for any losses arising from your failure to keep your personal data confidential. If you wish to close your account, you will have to contact customer service. We are committed to keeping some of your records for at least 5 years after the account is closed.
However, this level of protection may not be 100% effective unless you follow your own security policies. You must not share your account details with anyone. If you are concerned that any of your personal data has been compromised, you must change it immediately after logging into your account.