privacy-policy

# Privacy Policy – Hajar Al-Dar Store

Hajar Al-Dar is committed to the highest standards of protection for your personal data. By accepting Hajar Al-Dar’s Customer Privacy Policy, you consent to our collection, use, and disclosure of your personal information solely in accordance with this Privacy Policy and in a strictly limited manner.

## How Hajar Al-Dar Collects Customers’ Personal Information

When opening a new account on Hajar Al-Dar Store, we request a set of personal data from the customer. This information must be completed accurately to finalize the registration process and to ensure that no false or misleading information is provided.

## Personal Information We Collect

– **Basic Information**: Your name, address, email address, mobile number, and other essential details.
– **Shipping Information**: Your residential address, full name, ID number, and other data necessary for the shipping process.

## Security Measures

Upon completing registration, you may begin shopping on Hajar Al-Dar Store, which is rigorously protected against fraud and harm through the following measures:

– Recording and storing your IP address and the number of times you access the store.
– Collecting usage and access data that enables us to prevent the creation of multiple accounts, detect fraudulent behavior, or protect our systems against unauthorized attacks.
– We may share this data with specialized and trustworthy fraud management services that assist us in analyzing such information.
– We use **cookies**—small text files stored on the customer’s device for record-keeping purposes. Information collected and stored via cookies may relate to personal data we maintain on our systems.

## Sources of Personal and Confidential Information

We obtain personal and confidential information through the following sources:

– Information you provide directly on the store via forms, written templates, and other data entry methods.
– Information entered on the store through the storage of your personal details without completing or submitting a form.
– Information from third parties provided indirectly to verify user authenticity and prevent fraud or deception.
– Information from third parties that you have authorized and consented to share with us.
– Information regarding purchase transactions and account history.

## Internal Use of Personal Information

– We collect, store, and process your personal information on our servers, maintaining physical, electronic, and procedural safeguards to protect our services 24/7.
– We use your personal information to activate your account on Hajar Al-Dar Store, process your transactions, and deliver all services offered by Hajar Al-Dar.
– We also share certain information as part of our normal business operations, such as with banks, credit/debit card processing services, and identity verification services. However, we disclose only the **last 6 digits** of your credit or debit card for customer data verification purposes (all financial data is stored using fully secure encryption).
– The purpose of sharing this data is to identify and verify customers, reduce fraud and other criminal activities, and mitigate financial risks to our store. If a user’s identity is suspected or if fraud is detected, the service provider reserves the right to re-verify any personal data. By using our services, you consent to the sharing of your personal information for these purposes.

## Control Over Your Personal Information

– If your personal information changes (e.g., name, address, or phone number), you must update this information through the “Profile” section of your Hajar Al-Dar Store account or by contacting Customer Service.
– Hajar Al-Dar Store is not liable for any losses resulting from your failure to maintain the confidentiality of your personal data.
– If you wish to deactivate your account, you must contact Customer Service. We are committed to retaining certain records for a minimum of **5 years** after account closure.

## How We Protect Your Personal Data

Hajar Al-Dar is committed to handling your account information with a high level of security and protecting personal data against unauthorized access, use, or disclosure.

– Credit/debit card and bank account details are stored **only in encrypted form** on offline computers not connected to the internet.
– Once you log in to your account and transmit your information online, all internet communications are secured using **SSL (Secure Socket Layer) technology** with high-level 128-bit encryption to ensure your personal data cannot be accessed by anyone over the internet.

**Important Note**: However, this level of protection cannot be 100% effective unless you also follow your own security practices. You must not share your account credentials with anyone. If you suspect that any of your personal data has been compromised, you must change it immediately after logging into your account.

*We encourage you to review this Privacy Policy periodically for any updates or changes.*